Target.com orders, Drive Up, RedCard and Circle perks
Target's main customer service line is 1-800-440-0680. The line handles Target.com online orders, in-store pickup / Drive Up issues, returns, RedCard credit / debit accounts, Target Circle perks, and Shipt grocery delivery questions.
Call Target when an online order is missing or late, when Drive Up or order pickup goes wrong, when you need to return without a receipt, when Target Circle Bonus offers don't credit, when RedCard 5% discount didn't apply, or to dispute an unexpected RedCard charge.
| Channel | Details |
|---|---|
| Phone | 1-800-440-0680 (Monday-Sunday, 7 a.m. to 11 p.m. CT) |
| Target App | Tap Account > Help > Contact us - chat option. |
| Live Chat | help.target.com - chat with virtual agent and live escalation. |
| Twitter / X | @AskTarget handles DMs in English. |
| RedCard Customer Service | 1-800-424-6888 - separate for credit card disputes. |
| Shipt Support | 1-205-379-5959 - Target's grocery-delivery service. |
If you have ever waited 20 minutes in an automated phone tree, you know how frustrating it is to get a real human on the line. Here is the fastest path to a live agent at Target:
Hold times at the Target 1-800 customer care helpline are shortest early in the morning (between 7 a.m. and 9 a.m. local time) and on Tuesday or Wednesday. Mondays and Friday afternoons see the longest wait times. Sunday and holiday hours are sometimes reduced - if you call on Christmas, Thanksgiving, or New Year's Day, expect either reduced staffing or a callback queue. Off-peak hours can cut your wait from 25 minutes down to under 5.
If a frontline Target agent cannot resolve your issue, ask politely to escalate to a supervisor or to the executive customer service team (sometimes called the executive resolution team or office of the president). Most major U.S. brands have a dedicated executive escalation line accessible only by request - persistent, polite callers usually get connected within 5-10 minutes. For written escalation, send a complaint email to the address listed in the brand's official corporate contact directory; certified-mail follow-up improves response rates significantly.
If you call to cancel a Target subscription or service, the IVR menu often routes you to a separate retention department whose agents have authority to offer discounts, fee waivers, and bonus credits that standard support cannot. To reach retention, press the option for "cancel" or "close account". Many customers report saving 30-50% on annual fees just by mentioning they're considering cancellation.
Not everyone wants to speak on the phone. Target also accepts contact through several digital channels - live chat, email, social media support handles, and an in-app help section. The contact-options table above lists every official method. For complaints or formal feedback, the brand's online help center is usually the fastest written record of your case.
The contact phone number on this page is for Target consumer customer service - not the corporate office. Most large U.S. brands list a separate corporate phone for media, investor relations, and legal correspondence on the "Contact" or "Investor Relations" section of their main website. If you need to file a written complaint or send a formal letter, that page is where you will find the headquarters mailing address.
Here are quick answers to the most frequently asked questions about reaching Target customer support, taken straight from real reader queries:
Press 0 repeatedly when the IVR (interactive voice response) starts, or say "agent", "representative", or "customer service". If the system asks for an account number, stay silent or press 0 twice more - Target's automated menu typically routes you to a live consumer-help agent after two or three failed inputs. This works on every major U.S. customer care helpline, including 1-800-440-0680.
Yes - the Target number 1-800-440-0680 is a toll-free 1-800 / 1-888 / 1-866 line for callers within the United States. Standard mobile-carrier minutes may apply if you are on a metered plan. International callers may pay long-distance charges; check the brand's official contact page for country-specific helplines.
Have these ready to speed up the call: your account email or username, the order number or transaction ID, the device serial number (for tech support cases), and the last four digits of any payment method on file. Target customer care agents use one of these to authenticate you - having them ready saves 5-10 minutes versus searching mid-call.
Politely ask the frontline agent to escalate to a supervisor or to the executive customer service team. If that still does not resolve it, file a written complaint to the brand's executive contact email or use the BBB (Better Business Bureau) and your state Attorney General consumer-protection portal. Most U.S. brands respond within 7-10 business days to escalated complaints.
People search for Target's customer service in dozens of different ways. Whether you typed in "Target phone number", "Target customer care number USA", "how to call Target", "Target toll free helpline United States", "Target 1-800 number", "Target tech support number", "Target help desk", "Target 24 hour support", "Target live agent", "speak to a real person at Target", "get help with Target", or "Target customer service near me", the verified contact details on this page are the same: the official toll-free number listed at the top, plus the alternate channels in the contact-options table.
Looking for a fax number? Target no longer publishes a public consumer fax number for customer service - the company prefers email, secure messaging, and phone for record-keeping. If you need to send a formal written notice, use the corporate mailing address listed on Target's official Investor Relations or Legal page.
Target's official customer service number is 1-800-440-0680. RedCard disputes: 1-800-424-6888.
Bring it to any Target store with the order number (no receipt needed for RedCard or app purchases) or use the in-app return label for mail returns.
Yes - free to join Target Circle (formerly Cartwheel). Members get personalized offers, 1% cashback (or 5% with RedCard), and birthday gifts.
Call 1-800-440-0680 and ask for the Guest Relations team - they have authority to issue refunds and goodwill credits beyond standard policies.
Drive Up restrictions apply to grocery, pharmacy items, and large items. Check the Target app product page for Drive Up availability before ordering.
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