By DialHelpUSA Editorial Team · 200-word guide
You'll receive an email confirmation. Membership stays active until the end of the current period - you keep free shipping and member fuel discounts until then.
Open the Walmart app > tap Account at the bottom > Walmart+ > Manage Membership > Cancel Membership. Same steps as desktop.
Walmart's policy on refunds:
To request a refund, call 1-800-925-6278. Say: "I'd like to cancel my Walmart+ membership effective immediately and request a prorated refund." Phone agents have authority to issue refunds the website may not show. Full Walmart support: Walmart Customer Service.
Existing orders ship as planned. Active prescriptions through Walmart Pharmacy continue normally.
You can re-subscribe any time. Walmart sometimes offers $5/month promotional pricing or 30-day free trials to returning members. Check walmart.com/plus for current offers before you commit.
Until the end of the current billing period. Cancelling on day 1 of a month still gives you the rest of that month.
Yes if you got Paramount+ through the Walmart+ bundle. The Paramount+ benefit ends with your Walmart+ membership.
No - Walmart+ is managed online or by phone only. The in-store customer service desk cannot cancel.
Yes - 15 days for monthly plans and 30 days for annual plans. After that, refunds are prorated at agent discretion.
Other questions our readers commonly ask about this topic:
Yes - Walmart customer service is reachable on a toll-free U.S. number that does not charge a per-minute fee. Standard mobile-carrier minutes may apply on metered cellular plans. International callers may pay long-distance charges depending on country and carrier. Visit our Walmart contact page for current toll-free numbers and hours.
Simple problems (account access, password resets, basic billing questions) typically resolve in a single 10-15 minute call. Complex issues (refund disputes, identity verification, escalated complaints) usually take 3-7 business days because they need supervisor review or document submission. If your case has stalled past 7 business days, escalate to a supervisor or the executive customer service team.
First, politely ask to escalate to a supervisor or to the executive customer service team. Most brands have an internal "office of the president" that handles complex complaints. If escalation does not resolve it, file a complaint with the Better Business Bureau (bbb.org), your state Attorney General consumer-protection portal, and - for finance, telecom, or airline issues - the relevant federal agency (CFPB, FCC, or DOT). Our Walmart customer service guide lists the alternate channels.