By DialHelpUSA Editorial Team · 300-word guide
For a domestic U.S. wire:
For an international wire (additional):
Chase typically caps online wires at $100,000 per day for personal accounts (limits vary by relationship tier). For larger wires, visit a Chase branch with photo ID and your wire details. The branch banker will:
Some Private Client and Sapphire customers can wire larger amounts online with a phone call to verify.
| Wire Type | Online Fee | In-Branch Fee |
|---|---|---|
| Domestic outgoing | $25 | $35 |
| International outgoing (USD) | $40 | $50 |
| International outgoing (foreign currency) | $5 | $5 |
| Domestic incoming | $15 | $15 |
| International incoming | $15 | $15 |
Many Chase Sapphire and Private Client accounts waive wire fees - check your account benefits.
Wires submitted after cutoff process the next business day.
If a wire is delayed, sent to the wrong recipient, or rejected by the receiving bank, call 1-800-935-9935 immediately. The wire-investigations team can:
Recalls are time-sensitive - call within minutes of realizing the error. Full Chase contact details: Chase Customer Service.
Domestic Fed wires arrive same-day if sent before 4 p.m. ET. International wires take 1-3 business days.
Only if the receiving bank hasn't already credited the recipient. Call 1-800-935-9935 immediately.
Yes - wires are FedWire / SWIFT-based and encrypted. The biggest risk is sending to the wrong recipient (often via wire-fraud scams), since wires are typically irrevocable once received.
No. The Fed and SWIFT networks are closed weekends and federal holidays. Wires submitted then process the next business day.
Other questions our readers commonly ask about this topic:
Yes - Chase Bank customer service is reachable on a toll-free U.S. number that does not charge a per-minute fee. Standard mobile-carrier minutes may apply on metered cellular plans. International callers may pay long-distance charges depending on country and carrier. Visit our Chase Bank contact page for current toll-free numbers and hours.
Simple problems (account access, password resets, basic billing questions) typically resolve in a single 10-15 minute call. Complex issues (refund disputes, identity verification, escalated complaints) usually take 3-7 business days because they need supervisor review or document submission. If your case has stalled past 7 business days, escalate to a supervisor or the executive customer service team.
First, politely ask to escalate to a supervisor or to the executive customer service team. Most brands have an internal "office of the president" that handles complex complaints. If escalation does not resolve it, file a complaint with the Better Business Bureau (bbb.org), your state Attorney General consumer-protection portal, and - for finance, telecom, or airline issues - the relevant federal agency (CFPB, FCC, or DOT). Our Chase Bank customer service guide lists the alternate channels.